Shipping Policy
Last Updated: [Date]
Thank you for shopping with [Your Clothing Store Name]. Below are the details of how we process and ship your orders.
1. Order Processing Time
Orders are processed within [1–2 business days] after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Timeline
Estimated delivery time after dispatch:
Metro Cities: 2–4 business days
Non-Metro Cities: 4–7 business days
Remote/Rural Areas: 7–10 business days
Delivery timelines may vary due to:
Courier delays
Weather conditions
Festival seasons
Unexpected logistics issues
3. Shipping Charges
Standard Shipping: [Free / Flat ₹X / As per weight & location]
COD Charges (if applicable): [₹X]
Any promotional free-shipping offer will be mentioned on the product or checkout page.
4. Order Tracking
Once your order is shipped, you will receive:
A tracking number
Courier tracking link via email/SMS
You can track your shipment anytime using the provided link.
5. Incorrect Address / Failed Delivery
We are not responsible for:
Incorrect or incomplete delivery addresses
Failed deliveries due to unavailability of the customer
Courier returns due to “Address Not Found”
In such cases, re-shipping charges may apply.
6. Damaged or Missing Items
If you receive:
A damaged package
A wrong product
Missing items
Please contact us within 48 hours of delivery with:
Order number
Photos/videos of the package and product
We will assist you with a replacement or refund based on the situation.
7. International Shipping (Optional)
Currently, we do/do not offer international shipping.
Customs duties or taxes (if applicable) are the buyer’s responsibility.
8. Delivery Delays
We are not liable for delays caused by:
Courier companies
Weather issues
Natural disasters
Public holidays
Government restrictions (lockdowns, strikes, etc.)
9. Contact Us
If you have any questions about shipping, contact:
Email: [your email]
Phone: [your number]
Address: [your address]
